Delivery charges are calculated on size, weight and value. The options available at checkout are Collection, Royal Mail 1st Class, Recorded Delivery and Courier. There is a charge for courier service on Large Canvases, however this provides a Tracking Service and Insurance. Details will then be emailed to you once a courier has been confirmed.
Delivery is usually within 2-3 days of payment, with exception of commissions as they may take up to 7 days to paint and dry before posting. PLEASE ALLOW FOR CURRENT DELAYS DUE TO COVID-19. WE AIM TO GIVE THE BEST SERVICE POSSIBLE AS ALWAYS BUT POSTAGE IS TAKING SLIGHTLY LONGER.
In the event that your purchase should be damaged in transit then we will either Replace the item/s or Refund in full. In this instance please contact us immediately explaining the damage or problem within 14 days. We will then make arrangements to collect the damaged or faulty item.
Under the EU Distance Selling Directive you have fourteen days to change your mind! So you can happily return the item to us for a full refund no questions asked!
After this time I accept returns for goods that are in a saleable condition and in original packaging. Any item returned not in saleable condition due to the above or being poorly packed will not receive a full refund. Items should be sent securely, a tracked method is recommended. Refunds will include the initial postage only and via the payment used to purchase the goods.
By placing an order with Angel Wings Art® you are agreeing to be bound by the Terms and Conditions.
Shop Opening Hours: OUR SHOP IS NOW CLOSED DUE TO GOVERNMENT GUIDANCE ON COVID-19 HOWEVER WE WILL CONTINUE ONLINE AND VIA SOCIAL MEDIA.ORDERS & POSTAGE WILL NOW BE PROCESSED TUESDAYS & FRIDAYS SO PLEASE STATE IF YOUR ORDER IS URGENT AT CHECKOUT.Parking is available at the rear of The Arcade or there are two large central Car Parks in Colne Town Centre. Parking Discs are required and are available from all shops. We close on all Bank Holidays unless otherwise advertised. Please get in touch about products, personalised paintings, orders, wholesale or linking with us. We're always happy to help and aim to answer all queries within 24 hours.Once your order has been placed you will receive an Email Confirmation and then again to notify you of Dispatch.
Returns and All Post please use this address:
5 The Arcade,
We pride ourselves in producing Beautiful and Elegant Angels so getting them to you in Perfect Condition is extremely important!