Delivery charges on orders less than £25 are calculated on size, weight and value. Options available at checkout are Royal Mail 1st Class, Recorded Delivery and Courier. There is a charge for courier service on Large Canvases, however this provides a Tracking Service and Insurance. Details will then be emailed to you once a courier has been confirmed.
Delivery is usually within 2-3 days of payment, with exception of commissions as they may take up to 7 days to paint and dry before posting.
In the event that your purchase should be damaged in transit then I will either Replace the item/s or Refund in full. In this instance please contact me immediately explaining the damage or problem within 14 days. I will then make arrangements to collect the damaged or faulty item.
Under the EU Distance Selling Directive you have fourteen days to change your mind! So you can happily return the item to me for a full refund no questions asked!
After this time I accept returns for goods that are in a saleable condition and in original packaging. Any item returned not in saleable condition due to the above or being poorly packed will not receive a full refund. Items should be sent securely, a tracked method is recommended. Refunds will include the initial postage only and via the payment used to purchase the goods.
By placing an order with Angel Wings Art® you are agreeing to be bound by the Terms and Conditions.
Please get in touch if you have any queries about products, personalised paintings, orders, wholesale or linking with me.I'm always happy to help and aim to answer all queries within 24 hours.Once your order has been placed you will receive an Email Confirmation and then again to notify you of Dispatch.
Returns and All post please use this address:
5 The Arcade, Market Street
I pride myself in producing Beautiful and Elegant Angels so getting them to you in Perfect Condition is extremely important!